Pre-order your LIZ smart bottle now and enjoy 25% off!
Pre-order your LIZ smart bottle now and enjoy 25% off!
FAQ2019-02-07T07:36:52+01:00
Getting started2019-09-04T07:16:24+02:00
  • If you have an iPhone, go onto the Apple Store and type Noerden into the search bar. Select and download the NOERDEN App.
  • If you have an Android smartphone, you can download the NOERDEN App the same way with the Google Play store.
  1. Open the NOERDEN Life App.
  2. Click on “Create an account”
  3. Enter your name and your email address.
  4. Choose a password and click on “OK”.
  5. Open your mailbox, open the email you received from NOERDEN and click on the link to activate your account. If you don’t see an email from NOERDEN, please check your spam box.

Your account is now created.

Using my smartwatch2019-04-19T04:22:34+02:00

1. Make sure your phone’s Bluetooth is turned on.
2. Bring your watch close to your smartphone.
3. Open the NOERDEN Life App.
4. Click “Add New Device” and select the model of the watch you want to add.
5. If your phone’s Bluetooth is turned on, click “NEXT”; otherwise, turn on the Bluetooth of your phone.
6. Turn on your watch by holding down the button for 3 seconds.
A flashing light and a vibration will indicate that the watch is on.
7. Click on “NEXT”.
8. The watch Appears in the list of nearby devices, click on the model of your watch.
9. The indicator light flashes red and green, press the button of the watch once.
10. Name your watch and click “OK”.
11. If the “Pair” command on your phone Appears, click on “PAIR”.
12. If the hands on your watch are 12 o’clock, press “YES”. Otherwise, press “NO” and indicate the time displayed by the hands of your watch.

Your watch is now connected, on time and ready to use.

> Automatic global time synchronization
> Activity tracking
> Sleep analysis
> Camera remote control
> UV analysis
> Incoming call alert with a light indicator on the watch face
> Find my phone

> Automatic global time synchronization
> Activity tracking with auto run detection
> Sleep analysis
> Camera remote control
>Vibration notifications & call rejection
> Find my phone
> Do not disturb
> Silent alarm
> Music control

> Automatic global time synchronization
> Activity tracking
> Sleep analysis
> Camera remote control
> UV analysis
> Incoming call alert with a light indicator on the watch face
> Find my phone

> Automatic global time synchronization
> Activity tracking with auto run detection
> Sleep analysis
> Camera remote control
>Vibration notifications & call rejection
> Find my phone
> Do not disturb
> Silent alarm
> Music control
> HIIT and Multi-sport functions

> Automatic global time synchronization
> Activity tracking with auto run detection
> Sleep analysis
> Vibration notifications & call rejection
> Sedentary reminder
> Camera remote control
> Find my phone
> Do not disturb
> Silent alarm

1. Open the NOERDEN Life App.
2. Click on “Device” at the bottom.
3. Make sure your watch is connected.
4. Look at the battery bar at the top right to see the current battery usage.

The watch hands will automatically indicate noon to signal low battery. If you want to enter “low power” mode, press the watch button. The indicator light will blink red for 5 seconds and the watch will disable all connected functions.

To decrease or save the battery consumption of your watch, you can temporarily disable Bluetooth. To do so, please follow these steps:
1. Open the NOERDEN Life App.
2. Click on “Device” at the bottom.
3. Click on “Disable Bluetooth Mode”.

The watch has a data storage capacity of up to 30 days. Thus, you will not lose your data for up to a month while Bluetooth is disabled. Turn Bluetooth back on to synchonize your watch’s data with the App.

To check if your watch is connected to your phone, press the watch button once. The indicator light will flash for a long time, signaling that it’s connected.
If your watch is disconnected from your phone when you press the watch button once, the indicator light will flash several times quickly. Press the watch button once:

– If the indicator light flashes once for a long time, it means that your watch is connected to your smartphone.
– If the indicator light flashes 6 or 7 times quickly, it means that the Bluetooth wireless connectivity of your watch is activated, but the watch is not connected to your smartphone.
– If the indicator light does not flash, it means that your watch’s Bluetooth wireless connectivity is turned off and your watch is not connected to your smartphone.

You can also check your watch’s connection using the NOERDEN Life App:
On the home page of the NOERDEN Life App at the top a “connected” or “disconnected” indication will inform you of the connection status of the watch.
In addition, on the “Device” page, the “Connected device” or “Disconnected device” indicator will inform you of the connection status of the watch in the App.

1. To change a silicone bracelet or leather strap:
– Turn the watch over and place it on a flat surface.
– Press the quick release pins to detach the spring bars from the lug ends to remove the strap.

2. To attach a silicone bracelet or leather strap:
– Turn the watch over and place it on a flat surface.
– Press the quick release pins and insert the spring bars into the lug ends to attach the strap.

3. To attach a Nato bracelet:
– Insert the quick release spring bars into the lug ends.
– Thread the long side of the Nato bracelet between the lug end and the watch frame. Then pull the NATO bracelet through the first spring bar and then through the second spring bar, securing the watch frame to the NATO bracelet.
– Insert the remaining Nato bracelet ‘tongue’ into the metal spring bar attached to the bracelet.

In order to avoid water damage, we recommend that you let a professional replace the battery. As the operation requires professional equipment and technique.

* The warranty will be void if the battery was not changed by a professional and water damage occurs.

You may want to do a factory reset:
Say for instance, if you give the watch to another person or if you are experiencing some technical sync issues. Then you may want to erase the watch’s data with a factory reset.
The factory reset allows you to erase all data that has been recorded on the watch.
If you do not remove your watch from your App, after a factory reset your watch can be connected to your App again without having to perform a new installation.

How to perform a factory reset:
– Make sure your watch is on.

> For LIFE2/LIFE2+/MATE2 watch models:
– Hold down the watch button for 6 seconds, the indicator light on the front of your watch will blink red 1 time. This indicates that your watch is off.
– To restart your watch, press and hold the watch button for 3 seconds. The indicator light on the front of your watch will flash red 2 times quickly. This indicates that your watch is on and Bluetooth wireless connectivity is enabled.

> For LIFE/LIFE+/MATE/MATE+/CITY watch models:
– Hold down the watch button for 8 seconds, the indicator light on the front of your watch will blink slowly 7 times. This indicates that your watch is off.
– To restart your watch, press and hold the watch button for 3 seconds. The indicator light on the front of your watch will flash 6 times quickly. This indicates that your watch is on and Bluetooth wireless connectivity is enabled.

The factory reset is complete and the data stored in your watch has been erased.

To unpair your watch from your phone:
1. Go to the settings of your smartphone.
2. Click on “Bluetooth”.
3. Click on the “i” icon on the right of Noerden watch name in your phone’s Bluetooth settings.
4. Click on “forget this device”.
Your NOERDEN watch is no longer paired with your phone.

The button is used to:
– Turn on or off the watch.
– Turn on or turn off the Bluetooth wireless connectivity of the watch.
– Check the connection status of your watch.
– Trigger the camera of your phone for the Camera Remote Control
– Reject an incoming call.
– Make a factory reset.

1. If you press the watch button once:
– If the watch indicator flashes continuously for a few seconds, it means that your watch is connected to your smartphone.

– 6 or 7 fast flashes means that your watch’s Bluetooth wireless connectivity is turned on, but it’s not connected to your smartphone.

– If the indicator light does not flash, it means that your watch’s Bluetooth wireless connectivity is turned off. With this status, the hands of the watch work and the watch will display the time.

– If the indicator light flashes 4 times, it means that your watch is off. With this status, the hands of the watch do not move, so the watch will not display the time.

2. If you press and hold the watch button for 3 or 4 seconds:
– For LIFE/LIFE+/MATE/MATE+:
> If the watch indicator flashes once, it means that you have turned off the Bluetooth wireless connectivity of your watch.
> If the watch indicator flashes 6 or 7 times quickly, it means you have turned on the Bluetooth wireless connectivity of your watch.

– For LIFE2/LIFE2+/MATE2:
> If the indicator light flashes red 2 times quickly. This indicates that your watch is on and Bluetooth wireless connectivity is enabled.

3. If you press the watch button while holding it down for about 8 seconds (for LIFE/LIFE+/MATE/MATE+/CITY watch models only):
– If the watch indicator flashes 7 times slowly, it means that you have turned off your watch and are doing a factory reset. With this status, the hands of the watch do not move, so the watch will not display the time.

4. If you press the watch button while holding it down for about 6 seconds (for LIFE2/LIFE2+/MATE2 watch models only):
– If the watch indicator flashes red 1 time, it means that you have turned off your watch and are doing a factory reset. With this status, the hands of the watch do not move, so the watch will not display the time.

We strongly recommend you to use the following battery brands: Panasonic, Maxwell and Renata.

The NOERDEN watches are water resistant to 3ATM for LIFE and LIFE+, 5ATM for MATE, MATE+, LIFE2, LIFE2+ and MATE2.
For example, you can take a shower with your watch, swim on the surface of the water, but it is not recommended that you dive deep.

Yes, the water resistance of the watch can be affected by changing the battery if you do it yourself. In order to retain the water resistance of the watch and to avoid damaging it, we recommend that a professional replaces the battery. This operation requires professional equipment and technique.

IMPORTANT:
The warranty will be void if the battery has not been changed by a professional.

Yes, the width of the bracelets you use must be :

> 18 mm for LIFE and LIFE+ models
> 20 mm for MATE, MATE2, LIFE2 and LIFE2+ models
> 22 mm for MATE+ and CITY models.

Yes, you can clean your watch with water.
However, make sure that the water resistance case is not been affected when changing the battery.

We carry out many shock and drop tests during our manufacturing process. NOERDEN watches are solid and of strong quality and can withstand minor shocks. However, they are not resistant to shocks of great magnitude and we advise refraining from shocks and drops outside of normal watch use.

The minimum recommended age for product use is 4 years old. However, the minimum age by law to create a user account is 15 years old.
In any case, monitor children while they use NOERDEN products.

Precisely check the list of components used for your watch model. Consult your doctor if you have any preexisting allergies.

Your NOERDEN watch can record and store up to a month of data.

Using my smart body scale2019-04-19T04:41:34+02:00

> Body Composition Measurement and Analysis
> 9 Biometrics: Weight, Body Fat, Muscle Mass, Hydration, Visceral Fat, Bone Mass, BMI, BMR, Metabolic Age
> Unlimited Users

Place your smartphone close to the body scale.
1. Make sure that your phone’s Bluetooth is on.
2. Open the NOERDEN Life App.
3. Click on “add a device”.
4. Select the model of the body scale you want to add.
5. The body scale now Appears on the list of nearby devices, please select the correct model.
6. Step on the body scale without shoes or socks and make sure that your bare feet are touching all 4 sensors.
7. Click on “Start Body Analysis” in the App.
8. Once “8888” or “—-” is displayed on the screen, your body composition data will be displayed in the NOERDEN App.

ATTENTION:
If you step on the body scale while wearing shoes or socks only your body weight will be recorded.

1. Open the NOERDEN Life App.
2. Scroll down on the Homepage and click anywhere on the weigh-in icon.
You will be redirected to a more detailed weigh-in page. Click any of the 9 body composition points and your most recent information will be displayed.
Ex: Graph of your body weight history.

IMPORTANT:
Only the most recent measurement will be displayed on the Homepage.

Using the App2019-04-19T04:13:03+02:00

The NOERDEN Life App consists of three main pages: the Homepage, a Device page and your Profile. The Homepage provides an overview of your activity, the Device page lets you control smart functions, and the Profile page is used to manage your account.

1. On the Homepage, you can:
– Scroll through your activity : your steps, sleep, weight, last NOERDEN photo, last training, etc.
– View your activity in detail. For example, if you click on the Steps page you will be directed to a detailed analysis of your walk activity. You can see this information by day, week, month or year.
– Access your history and define your goals.
– Share your activity analysis by clicking on the share icon at the top right of the App page. Then select your preferred social media or email to share your data.
Click on the arrow at the top left to return to the Homepage.
By clicking on the Sleep page, you can access the your sleep analysis details the same way.

2. On the Device page, you can:
– Add a new device to the App by pressing the “+” icon.
– Connect or disconnect your watch by pressing the connect icon.
– Calibrate your watch’s time by following the instructions in the App.
– Access the camera remote control function.
– Enable or disable different notifications for: incoming calls, text messages, social media, alarms and the “Do not disturb” function.
– Enable or disable Bluetooth, which will connect or disconnect your watch and your smartphone.
– Enable or disable music control
– Remove your device from the App.

3. On the Profile page, you can:
– Choose your profile photo and background photo.
– View and edit your account information.
– View and edit your goals.
– Update your App, change your password, send a message to NOERDEN, share data with WeRun and ask to receive your personal data by email.
– Delete your account.

  1. Open the NOERDEN Life App.
  2. Click on “Profile” on the bottom right.
  3. Click on “My Information”.
    • To choose or change your background photo, click on the wallpaper and select a photo.
    • To choose or change your profile picture, click on the camera icon and select a photo.
    • You can edit your information by clicking on the section you wish to update.
  4. Then click “Save” at the top right to save your changes.
  1. Open the NOERDEN Life App.
  2. Click on the “Profile” button at the bottom right.
  3. Click on “My Information”.
  4. Click on “Username”, type the desired username and click “OK”.
  1. Open the NOERDEN Life App.
  2. Click on the “Pr